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Temple City Unified School District

A District of Award-Winning Schools

Technology Services

Building technology that supports teaching and learning

Providing classroom technology, infrastructure, cybersecurity, and support to help our schools create meaningful opportunities for every student.

About Technology Services
Need help? We’ve got you.

Technology powering our schools

From classroom technology to secure infrastructure and responsive support, our team helps staff and students succeed with technology.

How-To Series

Step-by-step support for district technology.

Our How To Series gives staff, students, and families quick guidance for common technology tasks across the district.

• Open a ticket and request support

• Learn device care, classroom tools, and AI basics

• Find quick guides for common district technology processes

Explore the How To Series

Frequently Asked Questions

Find quick answers to common questions about support, devices, classroom technology, and district tools.

 

District Staff

  • To request technology support, go to Incident IQ and follow the steps to create a new ticket. This is the district’s support system for technology requests and updates.

  • You can find approved technology and equipment standards in the Technology Equipment Standards Catalog (you will be asked for your district email address) and in the How To Series section of this website. The catalog outlines district-approved devices and purchasing standards.

  • Yes. Loaner devices are available for staff and students when needed. Students and staff should check with the media center staff at their school site for help. District surplus inventory is maintained to support loaner devices and replacements during the school year.  

  • For broken, outdated, or obsolete district-owned technology equipment, please contact your media center staff. They will help ensure the equipment is processed and disposed of properly.

  • You can find technology guides in the HowTo Series section of this website. These guides provide step-by-step help for common technology tasks, devices, and district tools.

Students and Parents

  • Have your student check with the Media Center staff at their school. They can help provide support or connect the student with the right next step.

  • You can find device care tips and best practices in the How To Series section of this website. This guide explains how to care for your student’s device and keep it in good working condition.

  • If your student is withdrawing and still has a district Chromebook, please contact your school site. School staff will help coordinate the return of the device.

Technology Services